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Privacy Policy


Privacy Policy

Artsy Craftsy Privacy Policy Statement

Introduction

Artsy Craftsy ("Artsy Craftsy", "we", "our", or "us") takes your privacy seriously. We understand the importance of protecting your personal information and are committed to handling it responsibly and in accordance with applicable data protection laws.

By visiting and using Artsy Craftsy, you agree to the practices described in this Privacy Policy.

Scope of This Policy

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use Artsy Craftsy, including our website, mobile services, applications, and related features.

It also explains how we work with certain trusted third-party service providers that help us operate our platform.

Information We Collect

Information You Provide

When you register for an Artsy Craftsy account or use our services, we may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Password
  • Date of birth
  • Gender (where provided)
  • Postal address
  • Profile information
  • Photographs and other content you choose to upload

This information enables us to create and maintain your account, provide our services, and personalise your experience.

Automatic Information

We automatically collect certain technical information when you visit or interact with Artsy Craftsy, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Login information
  • Time zone settings
  • Website activity and usage data
  • Pages viewed and navigation paths
  • Date and time of visits

This information helps us improve our services, analyse performance, prevent fraud, and protect the security of the platform.

Payment Information

Artsy Craftsy does not store or process credit or debit card information directly.

Payments are securely processed through trusted third-party payment providers such as Stripe. We recommend reviewing the privacy policies of these providers to understand how your information is handled.

Cookies, Web Beacons and Similar Technologies

Cookies

Cookies are small files stored on your device that help websites remember information about your visit.

We use cookies to:

  • Keep you signed in
  • Provide essential website functionality
  • Remember your preferences
  • Improve website performance
  • Analyse visitor behaviour
  • Enhance security

Flash Cookies

Certain features may use Local Shared Objects (commonly known as Flash Cookies) to store preferences and settings. Disabling these cookies may affect some website functionality.

Web Beacons

We may use technologies such as web beacons, pixel tags, or clear GIFs to understand how users interact with our services, measure marketing performance, and improve the user experience.

Managing Cookies

Most browsers allow you to manage, block, or delete cookies through their settings. Please note that disabling cookies may affect the functionality of certain areas of Artsy Craftsy.

How We Use Your Information

We may use your personal information to:

  • Create and manage your account
  • Provide and improve our services
  • Enable transactions between buyers and sellers
  • Communicate with you about your account
  • Respond to support enquiries
  • Personalise content and recommendations
  • Prevent fraud and abuse
  • Comply with legal obligations

Social Networking Services

If you choose to connect your Artsy Craftsy account with social media platforms or share content through social media services, information may be shared in accordance with the privacy policies of those platforms.

We encourage you to review the privacy settings and policies of any social media service you use.

Third-Party Advertising and External Links

Artsy Craftsy may contain links to third-party websites, services, or advertisements.

We are not responsible for the privacy policies, content, or practices of third-party websites. We recommend reviewing the privacy policy of any website you visit through links provided on Artsy Craftsy.

Third-Party Advertisers

Advertising partners may use cookies, web beacons, and similar technologies to measure advertising effectiveness and provide relevant advertisements.

These providers operate under their own privacy policies and are not governed by this Privacy Policy.

Information Shared with Advertisers

We may provide advertisers with aggregated and anonymised statistical information that does not identify you personally.

For example, we may inform advertisers about the overall number of users who viewed or interacted with a particular advertisement.

When We May Share Information

We may disclose personal information where necessary to:

  • Comply with legal obligations, court orders, or law enforcement requests.
  • Protect the rights, safety, and security of Artsy Craftsy and its users.
  • Investigate or prevent fraud, abuse, or illegal activity.
  • Enforce our policies and terms.
  • Respond to intellectual property complaints.
  • Protect individuals from serious harm or threats to safety.

If Artsy Craftsy is involved in a merger, acquisition, sale of assets, insolvency, or similar business transaction, personal information may form part of the transferred assets.

Your Account Information

You are responsible for keeping your account secure.

We recommend:

  • Using a strong password.
  • Changing passwords regularly.
  • Not sharing passwords with anyone.
  • Not sharing sensitive personal information publicly.

Information You Can Access

You may access and update certain personal information associated with your account, including:

  • Name
  • Email address
  • Password
  • Addresses
  • Profile information

Data Deletion and Account Closure

You can request deletion of your account and personal data at any time.

Please visit:

/data-deletionData Deletion Request

Some information may need to be retained where legally required or for legitimate business purposes.

Age Restrictions

Artsy Craftsy is intended for users aged 18 and over.

Users aged 13 to 17 may only use the platform with parental or guardian supervision and consent where required by law.

We do not knowingly collect personal information from children under the age of 13.

Internet Security and Confidentiality

We use industry-standard security measures designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure. Whilst we strive to safeguard your information, we cannot guarantee absolute security.

If you suspect a security issue or unauthorised access to your account, please contact us immediately.

Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our services.

Any updates will be posted on this page. The latest version will always be available here, and your continued use of Artsy Craftsy signifies acceptance of any updated terms.

Staying Informed

We encourage you to review this Privacy Policy periodically to ensure you remain informed about how your personal information is collected, used, and protected.

Where required by law, we will notify users of significant changes to this Privacy Policy.

Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Restrict or object to certain processing activities.
  • Request a copy of your data.
  • Withdraw consent where processing is based on consent.

Contact Us

We welcome your feedback and questions about this Privacy Policy.

If you have any comments, concerns, or privacy-related enquiries, please contact us through our Contact Page.