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Non Refundable Items:

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• Custom or personalised items (made especially for you!) can’t be returned unless they arrive faulty – because they’re one-of-a-kind.
• Earrings and other intimate items (like hair accessories or underwear) aren’t returnable for hygiene reasons – even if you never wore them.
• Perishable items like food, drinks or anything edible can’t be returned, even if unopened – this keeps everyone safe and happy.
• Digital products are non-refundable once the file has been accessed – they land to your inbox.